Do you work in Animal Science or Nutrition and need IT support?
The Food Chain Cluster IT team provides IT support for the departments of Animal Science and Nutrition. We use the UC Davis Service Hub ticketing system for managing tech support requests for the cluster. Use of the ticket system helps us prioritize requests and make sure nothing falls through the cracks. Attachments are OK and often helpful!
For most issue please email [email protected].
- For urgent issues please call 530-754-1689.
- Leaving a message will automatically create a ticket for you; please remember to leave you name.
Notification Emails
As work is completed on your ticket you will receive automated emails updating you on the status of your request. After the ticket is resolved you may occasionally receive a survey request to evaluate services. These surveys will help us identify any areas where we can improve and also see what we are doing right, but note that responding to the surveys is completely optional.
We are using the UC Davis Service Hub ticketing system (ServiceNow) so you will receive replies from "UC Davis Service Desk.”
Please remember that IT staff will never ask you for your password. Please be sure to never respond to any email that looks like it is from “UC Davis Service Desk” asking for your password or other personal information via response to the email or by clicking on a link contained in the message (we will never ask you for that information).