IT Services

The Food Chain Admin Cluster IT Team is here to assist the faculty, staff, and students in the departments of Animal Science and Nutrition with their research, teaching, and outreach computing needs. Our services fall into three main categories: 1) Desktop Support; 2) System/Network Administration; and 3) Web/Database Services.   

OUR SERVICES

Desktop Support

  • IT equipment consultation, purchasing, and equipment tracking
  • IT equipment deployment, setup, repair, maintenance, and decommissioning
  • Software management (deployment, purchasing/licensing, updating/patching)
  • Audio/Visual equipment support
  • Assistance with using Campus IT resources such as e-mail, computing accounts, DUO, and  campus wireless

System/Network Administration

  • Infrastructure: Specify, procure, implement and manage infrastructure to facilitate communication, collaboration, and security. Our infrastructure services/resources include server storage for shared administrative files, backup of departmental servers, servers for remote access, management of antivirus clients and software patching/updating on clients, and secure server room space for rackmount servers.
  • Cyber-Safety compliance: Maintain compliance with campus cyber-safety policies for all cluster systems
  • System Administration: Manage configuration of centralized systems for controlling access, authentication, controlling computer deployment, configuration, and software installations/updates
  • Firewall services: Manage VLAN firewalls to protect cluster systems connected to our wired network.
  • Network management: IP Address management, network access, secure remote access 

Web Services

  • Web services for administration, teaching, and outreach (large scale, research, and special event web sites may need to be contracted out for a fee). Note that we provide a standard template for site design based on the UC Davis web templates (specialized design projects may need to be contracted out for a fee).
  • Site setup in the campus web content management system (CMS) SiteFarm
  • Assistance for faculty using the faculty website network (campus Wordpress implementation for faculty websites)

Contact Us

OUR STAFF

IT Help Desk

Joanne Vo
IT Help Desk, Web Services
1253 Meyer Hall

Dylan Waller
IT Help Desk, Web Services

1259 Meyer Hall

System/Network Administration

Aaron Slykeson
Systems Administrator 3
3150E Meyer Hall

Romeo Capell
Systems Administrator 2
3111 Meyer Hall

Alex Zingorenko
Systems Administrator 3
3113 Meyer Hall